The practice strives hard to ensure that everyone receives quality care, and welcomes any suggestions or comments from you as to how to improve the service we offer. We realise that occasionally things do not go as smoothly as we would like.
If you think that this has happened to you, please tell a receptionist or the practice manager so that we can help you sort your problem out. A practice – based complaints procedure has been set up, details of which may be obtained from the practice manager.