Nurse Practitioner led “Minor Ailments"  Clinic has changed  

A number of allocated appointments are available on the day for the assessment of MINOR AILMENTS that are persisting or worsening "after an initial period of self-care."  These appointments can be booked by telephone or in person. When booking in the reception staff will need information relating to your symptoms and onset to ensure that the same day clinic is the most appropriate pathway.  These appointments do not replace emergency appointments which require GP assessment or a routine appointment for on-going chronic problems. Hence the reception staff will request a history of your problem to ensure you are signposted to the most appropriate service.

Given restrictions on prescribing medications available over the counter there is a range of self-help leaflets available at the surgery.  This supports research that shows in many cases people can manage their minor conditions if provided with the right information.

Thank you for your co-operation

Patient Group

Very soon the practice will be setting up a group of patients who will occasionally be asked questions about the services the practice provides.  If you are interested in being part of this group please click on the words/icon Patient Group where more information is available


The practice has now extended the range of contraception services we provide including fitting of coils and contraceptive implants (Nexplanon) by Dr Tanya Roy.  If you are interested in having a coil or contraceptive implant fitted please make an appointment with one of the Practice Nurses or Nurse Practitioners to discuss this, she we will then make an appointment with Dr Roy who will fit the coil or contraceptive implant.

Out of Hours

For out of hours calls when the surgery is closed please ring 111 -this is the number of the Out of Hours GP Service at The Urgent Care Centre, Victoria Hospital Blackpool.  During Public Holidays please refer to our opening times for more information.


Test Results
If you need to ring the surgery to check blood/smear/x-ray results, please ring 01253 823215 after 11:00am any morning.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery to cancel your appointment.

Home Visits

home_visitHome visits are available, and where possible should be requested before 10:30am. However unnecessary visits are made which reduce the time available to see patients at the surgery.

A home visit by a GP is appropriate where a patient is either terminally ill or bed bound - when travel by car could cause a deterioration in the medical condition or unacceptable discomfort.

A visit may be made (but more usually an emergency ambulance is sent) when there is myocardial infarction (heart attack), severe shortness of breath or severe haemorrhage (bleeding).

Situation where home visits are not deemed necessary:

  • Symptoms of fever, cold, cough, sore throat, flu, back pain, earache, headache, diarrhoea/vomiting and most cases of abdominal pain. These patients are well enough to be brought to the surgery by car.
  • Children with a temperature are not at further risk from going outdoors.  They may not be well enough to walk or travel by bus but car transport would be acceptable.
  • Common problems in the elderly such as poor mobility, joint pain and generally feeling ill would also be best treated at the surgery where we have more resources.  The exception to this is if the patient is bed bound.
  • The doctor should not be expected to spend time on a visit due to transport difficulties.  Please ask for help of friends or neighbours or consider the use of a taxi service.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website